tag Mom and Traveling: Mei 2009
 

Singapore Airlines Achieves Service Quality Award

Singapore Airlines won the Service Quality Award from Care - Center for Customer Satisfaction and Loyalty (CCSSL) and Marketing Magazine. The award was given on the level of service that exceeds the standard.

The airline was carrying obtain Indonesian Service Satisfaction Index (ISSI) of 4.1557. That number represents achievement above the average for the index of international service industries. Award level, the parameter of Diamond Quality Service Award in 2010.


Indonesian General Manager Nam Lee Seng Singapore Airlines expressed, the award as a motivator in providing better services for customers. This award is further encouraged the staff and employees of Singapore Airlines to continue to provide the best service in order to continuously improve customer satisfaction.


The award was given by using direct interview of 2000 respondents upper and middle classes in Jakarta and Surabaya. Satisfactory Indonesian Service Index (ISSI) conducted by Care-CCSL ie it includes two sub index Perceive Service Value (PSV) and Perceived Service Quality (PSQ). PSV is a direct measurement of the values of the services provided, while Perceived Service Quality (PSQ), which consists of 4-5 dimensions (accessibility, processes, employees, and management of complaints) were measured.

Measurements were performed on additional dimensions such as improved quality of work that was added to after-sales service.

Singapore Airlines was established in 1972 was previously only operated 10 aircraft that fly over 22 cities in 18 countries. The airline had made improvements through fleet modernization, product innovation and service, and market leadership. Now, the airline operates more than 100 passenger aircraft with a network, including Singapore Airlines and Silk Air Cargo, covering 102 cities in 41 countries.

The Attractions of Tomato War in Spain

Tomato fight for residents in the City of Bunol, Valencia, Spain is a tradition. Tomato throwing festival (La Tomatina) was first performed in 1945 and received world recognition in 1952.

This tomato throwing festival you can usually see every year in August. After an hour of battle is complete, one of this city as Valencia look like a flood of blood is very thick, but has knock-blood blood blood is not real but rather comes from the tomato pieces are thrown earlier.

For completeness of the festival, organizers have provided 150 thousand or even tens of tons of tomatoes tomatoes, performing arts (music, parades and dances) as well as fireworks a week before the event starts.

Meanwhile, on the night before the festival, the participants involved in women's paella cooking contest, so when tomato festival began, every man who wants to play is required to remove their shirts and the women were allowed to wear clothing that was slightly open.

As for other preparations, such as plastic wrappers in every shop in the street so easy to clean after the festival ended. That said, the cost spent to spend tens of thousands of tomatoes can reach 90 thousand pounds.

Cederberg Heritage Caves Cape Floral Kingdom

In between World Cup chance in 2010, visit to the stone cave Stadsaal Desert Desert Cederberg region of South Africa. Stone cave area of 71 thousand hectares of desert is part of a world heritage site of Cape Floral kingdom is estimated to live in the 300 to 6000 years ago. With bright colors, red sand stones were used by each visitor attraction.

The mention of the name is not the same Cederberg. For British people, call it by name Cedarberg, while the Africans call it Sederberg, the other destinations such as the Cape Cederberg (Cederberg cape). At this location, a reconnaissance plane could also be done, provided you keep standing in the 2000 meters of altitude cave.

Cederberg was in rough rocky areas and barren areas near Cape Town (300 miles north), Citrusdal, Clanwilliam and Ceres of the spit west coast of South Africa. Although looks barren, Cederberg is a new place for you who want to share an interesting experience. Especially in a place that you can still see a variety of animals and plants are already scarce.

Every journey into the cave in the mountain Stadsaal charm that reflects the dramatic art form of painting where the value of ancient animals san visible on the walls of this red rock cave, In order to remain intact and awake, Cederberg get special attention from the South African government called Cape Nature.

Spice Festival fir Onbashira

Watching the six annual festival, held April Onbashira until May 2010 at the Nagano area of Japan is very exciting. This festival has two slightly different session.

The first, the Festival Onbashira Yamadashi (2-4 April 2010) is an attraction among the fastest of the race down the mountain Odaira region using 16 large fir trees (weighing 12 tons). If Pluit has rung, then every team player uniforms costumed carrying immediately pushed the tree to quickly arrived at the finish line.

The second is Onbashira Satobiki Festival (2-4 May 2010), which demonstrate the skills of each team to make the Suwa Grand Shrine of four large pine trees that have been used during the race Yamadashi.

Distance from Yamadashi toward Satobiki (arena temple) is estimated to reach more than 10 kilometers, though 1200 years old, Onbashira always celebrated by the locals because of the high ritual value as warning renewals Suwa Grand Shrine. Every tree that is played also have meaning as a sacred pillar.

Usually, for participants who want to play, looks young and have more courage or called Ki-otoshi. Quite often than those who had fallen and crushed the host tree.

Enjoy a Vacation While the Asian Beach Games in Oman

If there are plans for a vacation to the Middle East countries, should time be adjusted by a beach sporting events, Asia or the Asian Beach Games. The second biggest sports party in Asia after the Asian Games will be held in Muscat, Oman, on 8 to 16 December 2010.

While enjoying the holidays, you can enjoy various beach sports events ranging from beach volleyball, triathlon jet sky up. As the host country the Asian Beach Games in Oman 2010, has prepared many facilities such as recreation, restaurants, up to star hotels. They are aware of this sports event can also be used for tourism promotion.

With a coastline of 1700 km, Oman is known for its popular tourist attractions. From the desert valley (wadi), deserts, mountains to the area's most stunning beaches for visitors the world.

a. Wadi
Wadi is an area of desert valley surrounded by green palm trees, grass, and some flowers. Throughout the years, some wadis of Oman is used as a source of irrigation.

b. Palaces and forts
Palace of Sultan Al-Alam Palace in Muscat and the 500 forts of Oman is also a mainstay of tourism. Forts were formerly used as a place protection from attack their enemies.

c. Souq and Muscat City Centre
Souq is a traditional Arab market which is often found in many cities across the country. One of the oldest in Oman Souq was located in the city of Muttrah, Muscat. While the largest mall in the country called Oman Muscat City Centre.

d. Muscat Festival
Oman has traditional dances and amusement parks are often displayed openly in Muscat Festival. The Khareef Festival which is similar to Muscat but it only lasted Festival in August in Salalah, Dhofar.

Richness of the Shanghai World Expo

Visitors World Expo 2010 which will be held for six months in Shanghai, China, starting next May 1 is expected to reach approximately 70 million people.

China confident of successfully holding these international events after the successful Beijing 2008 Olympic Games held earlier.


Shanghai World Expo 2010 is taking the theme of better city, better life. Arena exhibition will also be decorated from a giant octopus, the image of a mountain meadow until the apple-shaped 'green city'.

In addition to target visitors, China also hoped to 100 world leaders from over 190 nations and 50 international organizations to participate in Shanghai World Expo. According to the Vice Chairman of the Tourism Shanghai, Cheng Meihong, they have no restrictions at all. They will always welcome all visitors from all countries.

In this international activity, many older industrial buildings and even the culinary offerings are also available in the area. According to one of the organizers, about 200 outlets to serve visitors who want to enjoy a dish of chocolate sushi Begia and Japan who are in the exhibition space.

Although the World Expo has not started yet, but from the sale of licensed products Expo 2010 has reached 8 billion yuan (U.S. 1.17 USD billion) or about 40% of total expected sales target reached 20 billion yuan.

The biggest international event is an industrial power the world for the great city of Shanghai and also the modern global metropolis. The last time the World Expo held in Zaragoza, Spain, in 2008.
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